Customer Journey
Business Transformation
Ideation
By empathizing with clients and analyzing all observations, Ziotech takes the Design Thinking approach to generate ideas for the digital transformation of our clients. By examining multiple ideas to provide the same solution, we can deliver the best-suited solutions to organizations.
Creation
Ziotech takes a customer-driven approach to deliver tailored solutions to enterprises by understanding their problems. By conducting a thorough gap analysis, we address the issues of our clients through free consultation services.
Customization
Training
We consider post-integration services very essential to equip our clients with the necessary directions for future use. We deliver a holistic training process, by proper planning, scheduling, testing and giving instructions to our client.
Repair and Maintenance
We ensure repair and annual maintenance of our projects are provided to our clients by conducting systematic checkups, replacing the necessary components, and servicing regularly which ensures the efficiency of our systems.
Solutions Integration
We make the process of installation and integration flexible through our smooth operations and highly trained staff. We strive to make our process error-free through rechecking thoroughly and maintaining multiple feedback loops.
Customer Support
Value Engineering
We keep in mind the profiles of our diverse clientele and offer high-quality ICT solutions accordingly. Our solutions have been crafted to be both cost-effective and functional to fit in the budgets of the clientele.
Consultancy
Ziotech takes a customer-driven approach to deliver tailored solutions to enterprises by understanding their problems. By conducting a thorough gap analysis, we address the issues of our clients through free consultation services.